Data processing agreement
Last updated: 2026-10-18
This agreement under Art. 28 GDPR applies between the customer (controller) and Abdul Razak Musah, Hutäcker 17, 91347 Aufseß, Germany (processor) for all personal data the customer processes through RecordlyPro.
1. Subject and duration
Storage and processing of screen recordings, transcripts, viewer data from share pages, leads and comments for the duration of the service agreement.
2. Nature and purpose
Hosting, transcoding, speech recognition, text generation, serving share pages, publishing to platforms the customer connected.
3. Data subjects and data categories
The customer's staff and customers, viewers; audio and video recordings, names, email addresses, phone numbers, messages, usage data.
4. Processor obligations
- Processing only on the customer's documented instructions (use of the features counts as an instruction).
- Confidentiality of everyone involved in processing.
- Technical and organisational measures: servers in Frankfurt, TLS, encrypted access tokens, hashed passwords, access restriction, daily backups, logging.
- Support with data-subject rights and notification duties; breach notification without undue delay.
- Deletion or return of all data at the end of the contract; export through the app at any time.
- Information needed to demonstrate compliance; audits on notice.
5. Sub-processors
| Company | Purpose | Location |
|---|---|---|
| Hostinger International Ltd., 61 Lordou Vironos Street, 6023 Larnaca, Cyprus | Hosting | Frankfurt am Main, DE |
| Stripe Payments Europe Ltd. | Payments | Dublin, IE |
| OpenAI Ireland Ltd., Dublin, Ireland | Text generation from transcripts | Dublin, IE (EU) |
| Hostinger International Ltd. (mail servers in the EU) | Transactional email | EU |
Changes are announced 30 days ahead by email; the customer may object and terminate.
6. Conclusion
This agreement is concluded by creating an account. A signed copy is available on request from support@recordlypro.com.